News

Autumn Newsletter

We recently produced our Autumn newsletter for owners, and a copy can be downloaded using the link below this post.

This newsletter is a special feature on the recent satisfaction survey which was carried out by an external consultant, Knowledge Partnership where we asked about various aspects of our service.

Your Place

We recently produced our sixth newsletter for owners, and a copy can be downloaded using the link below this post.

In the newsletter we included a short survey on factored owners' communications and contact details update which closes on 15 January 2024.  Please take a moment to complete the survey which can be accessed at this link: https://forms.office.com/e/XsXqQnsSsY

Hybrid working comes to Choice Places

From 3rd May 2023 Choice Places will be trialling a new pattern of office opening. Starting in May, the office at Central Avenue will be open 4 days per week – Monday and Tuesday, then Thursday and Friday opening its normal hours.

For the duration of the six-month trial the office will be closed every Wednesday and staff will pilot a new hybrid working pattern, either based on site or at home for this day. Full services will be available on each Wednesday, and it’ll be business as usual except that staff will not work out of the office.

We want to trial innovative ways of working during this pilot, look to improve our digital communications, find what cost savings can be made and generally review service delivery and the well-being of staff.

You, our customers, will have a key role to play in whether we change our office opening beyond the term of the pilot. We’ll be asking how you find service on the Wednesday, how quickly calls have been answered and how easy you’ve found it getting through to us, etc.

You can continue to contact us, on a Wednesday by:

Phone on 01563 557000

Email to info@choice-places.co.uk

Portal enquiry

Website enquiry at www.choice-places.co.uk

And for the remainder of the week, you can visit us at 14 Central Avenue too.

Portal Prizes

Portal Prizes!!

Here's a great chance for everyone who is registered for the Owners Portal to win some smart technology. We're giving away an Amazon Fire HD 8 tablet and there's nothing you need to do apart from be registered with the Portal.

Everyone who has registered with the Portal by 30 November 2022 will automatically be entered into a prize draw- if you haven't signed up yet , there's still time.

You can set up your account via our website (select the myPlace button, and then “Create an Account”) or via the app (select “Create an Account”) once you’ve downloaded it. It’s available via the App Store and Play Store – just type in myPlace from Choice Places to download it.