Choice Places | News

Your new Customer Portal is Live

Shannon Watson — Mon, 27 Apr 2026 11:00:00 +0100

We are delighted to announce that you can now use our online portal to check your account balance, update personal details and request non-urgent repairs to your estate.

Closed for Holiday Monday 4 May 2026

Shannon Watson — Mon, 27 Apr 2026 10:00:00 +0100

The offices of Choice Places will close at 3:30 p.m. on Friday 1 May 2026 and will re-open on Tuesday 5 May 2026 at 9:30 a.m.

Autumn Newsletter 2025

Ashleigh Brown — Mon, 17 Nov 2025 10:34:00 +0000

The Autumn Newsletter 2025 is now available.

Autumn Newsletter 2024

Wed, 30 Oct 2024 14:19:00 +0000

We recently produced our Autumn newsletter for owners, and a copy can be downloaded using the link below this post.

Your Place

Shannon Watson — Tue, 09 Jan 2024 09:30:00 +0000

We recently produced our sixth newsletter for owners, and a copy can be downloaded using the link below this post.

Hybrid working comes to Choice Places

Joyce — Wed, 26 Apr 2023 09:49:00 +0100

From 3rd May 2023 Choice Places will be trialling a new pattern of office opening. Starting in May, the office at Central Avenue will be open 4 days per week – Monday and Tuesday, then Thursday and Friday opening its normal hours.

Portal Prizes

Joyce — Tue, 08 Nov 2022 10:52:00 +0000

Portal Prizes!!

Get Involved

Joyce — Wed, 28 Sep 2022 12:47:00 +0100

Are you passionate about owners having a voice?

Check your balance anytime/anywhere

Joyce — Mon, 12 Sep 2022 12:25:00 +0100

Owners’ portal up and running!

Annual Invoice Due Now

Joyce — Fri, 24 Jun 2022 09:53:00 +0100

If you have not yet cleared the balance on your Annual Choice Places Invoice, a late payment fee of £10 will have been added to your account.

Annual Invoices Issued

Joyce — Mon, 23 May 2022 11:41:00 +0100

Annual invoices for financial year 2022/23 have been prepared and posted, to arrive on doormats from 23 May. Further information on charges and payment methods will be included with the invoice.

Estate Walkabouts

Joyce — Fri, 04 Mar 2022 09:46:00 +0000

Just a reminder Choice Places will be carrying out a Public Estate Walkabout and would like to invite you to join us on the following dates:

Walkabout meeting times

Joyce — Fri, 04 Mar 2022 09:44:00 +0000

Just a reminder Choice Places will be carrying out a Public Estate Walkabout and would like to invite you to join us on the following dates:

Walkrounds Resume

Joyce — Wed, 29 Sep 2021 11:33:00 +0100

Throughout the growing season, Choice Places normally carries out three open walkrounds of our estates to which we invite the local homeowners. These inspections are attended by Choice Places staff and our hard and soft landscaping contractors. There is also a representative from Atrium Homes, while representatives from East Ayrshire Council and local community council members are invited to join us. The purpose of these walkabouts is to identify any issues, present or hear ideas, create a future plan for works, check work has been carried out to the correct standard and solve any immediate issues.

Public Holiday

Joyce — Thu, 01 Jul 2021 16:27:00 +0100

Please note Choice Places will be closed on Friday 2nd July and Monday 5th July due to public holidays.

Annual Invoicing

Stephen Black — Thu, 16 Jul 2020 15:46:00 +0100

Annual invoices for financial year 2020/21 have been prepared and should be posted this week, to arrive on doormats from 20 July. Further information on charges and payment methods will be included with the invoice.

Public Estate Walkabouts

Joyce — Thu, 09 Jul 2020 09:15:00 +0100

Due to the current Covid-19 crisis, the public estate walkabouts scheduled to take place in July have been cancelled. Staff will however recommence estate inspections from week commencing 13th July 2020.

Revised times for telephone contact

Joyce — Wed, 22 Apr 2020 14:58:00 +0100

In light of the ongoing lockdown, we are making some further changes to our frontline services. From Tuesday 21 April 2020, our phone lines will be manned between 10am and 3.00pm, Monday to Friday to allow customers to contact us. We are making these changes because of a marked reduction in calls coming into the office overall.

Spring/Summer Landscape Maintenance Programme and New Contractor

Joyce — Wed, 01 Apr 2020 09:40:00 +0100

Today sees the start of the spring/summer landscape maintenance programme and the appointment of a new landscape maintenance contractor, John O'Conner Ltd.

Public Estate Walkabouts

Joyce — Fri, 27 Mar 2020 12:40:00 +0000

Due to the current isolation guidelines in place regarding Covid-19, the public estate walkabouts scheduled to take place in April have been cancelled.