Make a payment
We are committed to providing you with clear, easy-to-understand information on your account and payments.
Every year, usually in May, we send you an itemised statement, detailing works and costs, the payments you have made and the current balance on your account. At the same time, we will send you an estimated invoice to cover costs for the coming year, including planned maintenance and our fees.
Invoices run from 1st April – 31st March each year.
METHODS OF PAYMENT
To make payment as easy as possible for you, we offer owners several different ways to pay.
Make a payment electronically please click on the link below. You will need your 16-digit reference number, which can be found, along the middle of your Atrium Group payment card.
The payment card enables bills to be settled via the AllPayments website or at any Post Office or local outlets which display the Paypoint sign. It can also be used to pay by phone by calling 0844 557 8321.
Cash can be paid using the payment card at any Post Office or local outlets which display the Paypoint sign. Please note that Choice Places does not accept cash payments directly at the office.
Debit and credit card payments can be made by telephone on 01563 557000 (Option 1).
Cheques should be payable to Choice Places – please write the account reference number or address on the back, to ensure the payment is allocated to the correct account.
To set up or amend a direct debit, call Choice Places on 01563 557000 (option 1). Please have your bank details available before you call. A staff member will take your details and set up a direct debit for you. A confirmation letter from our direct debit provider, allpay.net, will be issued within 7 days. Please note direct debit arrangements must be sufficient to clear the balance of the account by the end of the financial year.
Sort code 09-01-50, account number 04685423. Owners should ensure their account number is quoted so that the payment is assigned to the correct account.
If you have already set up a direct debit, no further action is required as your payments will be adjusted automatically each year. If a previous balance exists on your account, this will be added to the sum billed and split evenly to clear the balance by the end of the financial year, in line with the agreed frequency of payments (i.e. monthly, quarterly, etc).