News
Your new Customer Portal is Live
We are delighted to announce that you can now use our online portal to check your account balance, update personal details and request non-urgent repairs to your estate.
Please visit https://atrium.myhome-portal.com/ to register to use the portal. You can also access the portal by using the myPlace button on our website.
You will need your account number to register to access the portal. This number is different from the one that you use to pay your factoring charges, so if you are not sure what the number is please drop us an email or give us a call.
You will also need the date of birth recorded on our system for you. Since we are not provided with some owners’ dates of birth, we occasionally set a default date. Please drop us an email and we will confirm the date we have on the system for you.
We have included more detail in the guide attached to this news item.
Closed for Holiday Monday 4 May 2026
The offices of Choice Places will close at 3:30 p.m. on Friday 1 May 2026 and will re-open on Tuesday 5 May 2026 at 9:30 a.m.
Autumn Newsletter 2025
The Autumn Newsletter 2025 is now available.
Please follow the link below to view.
Autumn Newsletter 2024
We recently produced our Autumn newsletter for owners, and a copy can be downloaded using the link below this post.
This newsletter is a special feature on the recent satisfaction survey which was carried out by an external consultant, Knowledge Partnership where we asked about various aspects of our service.
Your Place
We recently produced our sixth newsletter for owners, and a copy can be downloaded using the link below this post.
In the newsletter we included a short survey on factored owners' communications and contact details update which closes on 15 January 2024. Please take a moment to complete the survey which can be accessed at this link: https://forms.office.com/e/XsXqQnsSsY
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Customer Portal user guide